Technical support for G-TECH products is located on our Technical Support Page. This page includes answers to the most common questions and provides remedies for many common issues. Technical support is available in the United States Monday through Friday, from 8 AM to 6 PM Pacific Tim, in Europe
Monday through Friday, from 9:00 AM to 1:00 PM and 1:30 PM to 6 PM CET and in Asia Pacific Monday through Friday 9 AM to 5PM Singapore Time (GMT +8).
All Return Merchandise Authorizations (RMAs) must be sent to the Operations & Technical Support address below. Returns cannot be accepted at the
Sales & Marketing office.
G-Technology Operations & Technical Support
Hitachi Global Storage Technologies Inc.
c/o UPS Supply Chain Solutions
11811 Landon Dr.
Mira Loma, CA 91752
G-Technology Sales & Marketing 3528 Hayden Avenue
Second Floor, South
Culver City, CA 90232
